All the answers you need
Do you have a question? Are you looking for information about the loan process, our services or our brands? Take a look at our list of the most frequently asked questions and their answers below. If you have any further questions, please contact us. We will be happy to give you the answers to all your questions.
How does the booking work?
On your arrival day, you pay the remaining booking amount before you start. At the same time, we secure a credit on your credit card in the amount of $2500.00, which corresponds to our own contribution to the insurance coverage. You will of course receive this amount back after the rental boat or the rental yacht is returned undamaged.
What is your right of return for damaged items?
If the rental boat or charter yacht was damaged or stolen through your own fault. Whether intentionally or unintentionally, it doesn't matter, we will retain your deposit. Otherwise you have no further consequences to worry about.
What is your right if you heart yourself?
Regardless of whether you injure, kill or cause any other suffering or material damage to yourself or others through the use of our rental boat or yacht charter, we are excluded from liability.
What is in your booking included?
The most important thing, of course, is the rental boat or the charter yacht with captain. The insurance. The berth. For a yacht charter, 10 gallons of gasoline per hour are included in the price and for a rental boat, 5 gallons are included in the price. Gasoline used in excess of this will be charged at $4.0 per gallon upon return and will be deducted from your credit card.